Important information

1. Your ticket purchase constitutes a personal, revocable license and, at all times, remains the property of the promoters. This ticket must be surrendered to the promoters upon request.
2. Your ticket/s are sold by the promoters directly to you the consumer. Any tickets purchased by business or traders in breach of the terms and conditions of ticket sale will be cancelled. By accepting these terms and conditions you confirm that you are a consumer.
3. Your ticket/s will IMMEDIATELY BECOME INVALID if resold OR OFFERED FOR SALE unless the sale is through the Artist’s official re-sale channels as advertised, or ticket agent fan to fan exchange (where applicable). Tickets sold via third parties and other unauthorised outlets, including online auction sites, are not valid for admission. The resale of a ticket renders it invalid and may lead to refusal of entry.
4. Only tickets purchased through approved ticket agents are valid for admission. The venue reserves the right to refuse admission.

Venue information

O2 City Hall Newcastle is a prominent concert venue in Newcastle upon Tyne with a capacity of approximately 2,135. Opened in 1927, it has a rich history of hosting a diverse array of performances, from classical music and theatre to rock and pop concerts.

The venue is renowned for its excellent acoustics and grand architecture, making it a favoured location for both performers and audiences. Now part of the O2 Academy Group, it continues to serve as a key cultural institution in Newcastle, attracting high-profile acts and offering a wide range of entertainment, while also supporting local and emerging artists.

Venue accessibility information

Full accessibility details are available on the O2 City Hall Newcastle website.

Companion ticket

If you need a ticket for a companion or personal assistant, please get in touch with the venue between 12pm and 4pm, Monday to Friday on 01912496050 or email to advise your companion or personal assistant requirements.

Wheelchair spaces

These are available when you book, but they’re limited on a first come, first served basis.

Guide and assistance dogs

Guide and hearing assistance dogs are welcome, just be sure to let the venue know when you book.

Toilets

There’s an accessible toilet on the ground level in the foyer which is controlled by a RADAR key. Venue staff will provide access to if needed. Other toilets are available throughout the building.