Event terms & conditions

Accept and continue wording:

Covid certification requirements

1. Audiences will need to demonstrate their COVID-19 status by providing either:
   1. proof of a negative NHS Rapid Lateral Flow Test taken within 24 hours prior to attending,
   2. proof of full vaccination (both doses (with the second at least 14 days prior to the arrival at the venue) or
   3. proof of natural immunity based on a positive PCR Test within 180 days of arrival at the venue (and after the 10 day self-isolation period following the result).
2. We reserve the right to implement additional entry requirements to combat the spread of COVID-19.  
3. We reserve the right to refuse admission to the venue, or to remove any person from the venue for reasons of public safety and you will not be entitled to a refund (including for failure to comply with any measures put in place to combat the spread of Covid-19).

How To Demonstrate Your Covid-19 Status

Purchasers will be contacted in advance of the shows with more information

Please remember, it is important you do not attend if:

You believe you may be infected with COVID19

Have experienced symptoms in the last 10 days

Been in close proximity to anyone who has experienced symptoms in the last 10 days

Have arrived in England in the last 10 days from a country where English quarantine restrictions apply. Please check here for testing and quarantine rules that apply to you.

Have been instructed to self isolate.

Confirmation Email wording:

Covid certification requirements

1. Audiences will need to demonstrate their COVID-19 status by providing either:
   1. proof of a negative NHS Rapid Lateral Flow Test taken within 24 hours prior to attending,
   2. proof of full vaccination (both doses (with the second at least 14 days prior to the arrival at the venue) or
   3. proof of natural immunity based on a positive PCR Test within 180 days of arrival at the venue (and after the 10 day self-isolation period following the result).
2. We reserve the right to implement additional entry requirements to combat the spread of COVID-19.  
3. We reserve the right to refuse admission to the venue, or to remove any person from the venue for reasons of public safety and you will not be entitled to a refund (including for failure to comply with any measures put in place to combat the spread of Covid-19).

How To Demonstrate Your Covid-19 Status

Purchasers will be contacted in advance of the shows with more information

Please remember, it is important you do not attend if:

You believe you may be infected with COVID19

Have experienced symptoms in the last 10 days

Been in close proximity to anyone who has experienced symptoms in the last 10 days

Have arrived in England in the last 10 days from a country where English quarantine restrictions apply. Please check here for testing and quarantine rules that apply to you.

Have been instructed to self isolate.

Pre-visit COVID conditions of entry email

Send 7 days prior and again day before show

Both times send text message to alert customer to email

Dear […],

Please find below important information about your upcoming show.

For entry, you will need to demonstrate your COVID-19 status by providing either:

• Proof of full vaccination – both doses received (with the second at least 14 days prior to the event)

or

• Proof of a negative NHS Lateral Flow Test taken prior to travel on the day of arrival at the event

or

• Proof of natural immunity based upon a positive PCR test within 180 days of the event (including 10 days self-isolation following the result)

How do I prove my COVID-19 Status?

Proof of a negative NHS rapid lateral flow test

NHS Rapid Lateral Flow tests are free. You can order NHS Rapid Lateral Flow Tests here or pick them up from any pharmacy or test site

Please do not bring the home test strip with you.

Follow these instructions for what you need to do: 
You must report your COVID-19 NHS Rapid Lateral Flow Test result online, by visiting COVID-19 NHS Rapid Lateral Flow Test result.
OR use this link in your browser - https://www.gov.uk/report-covid19-result.
If you do not have access to the internet, you can also report your test result by calling the phone number in your test kit’s instructions, NHS 119 (England, Wales and Northern Ireland) or Scotland 0300 303 2713.

You will need to demonstrate your negative NHS Lateral Flow Test result by showing us one of the following: 

• Text OR email confirmation of your result
• OR by using the NHS COVID Pass, available through the NHS App
• OR as a letter that can be requested by ringing NHS 119 (England, Wales and Northern Ireland) or Scotland 0300 303 2713

Proof of full vaccination – both doses received

We cannot accept vaccine cards issued at vaccination centres as proof of vaccination.
Please use the NHS COVID Pass to show your vaccination status using the NHS App or the NHS website to download it as a PDF or get it sent to you in an email.  
You can also get a paper version (vaccination status only - not test results - 2 weeks after having a full course of the vaccine) sent to you in the post. You do not need to be registered with a GP surgery or have an NHS login for this. You can get a letter (within 5 working days) by requesting a COVID Pass letter online or calling NHS 119. 

Here’s how to get a record of your vaccination status in Scotland, Wales or Northern Ireland.

Proof of natural immunity

Please use the NHS COVID Pass to show your positive PCR test within the past 6 months using the NHS App or the NHS website, after you’ve finished self-isolating and up to 180 days after taking the test.

Face Masks

Please check venue website for guidance on wearing face masks at the event.